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Privacy policy (Dutch)

1. Why this Privacy Policy? 

AUTOVERHUUR MEERSCHAERT BV attaches great importance to the protection of your privacy and personal data. We use your personal data solely in accordance with the Privacy Law and other applicable legal provisions. Any reference in this Privacy Policy to the Privacy Law refers to the Law of 8 December 1992 on the protection of privacy with regard to the processing of personal data. Any reference to the Regulation refers to the Regulation of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. 

With this Privacy Policy, AUTOVERHUUR MEERSCHAERT BV aims to inform you of any processing operations relating to your data and of your rights. By using our platform/website/application, you expressly consent to the possible processing of your personal data by AUTOVERHUUR MEERSCHAERT BV. 

This Privacy Policy may be subject to future amendments and modifications. It is your responsibility to consult this document regularly. Any substantial change will always be clearly communicated on the platform of AUTOVERHUUR MEERSCHAERT BV.  

2. Who processes the personal data? 

The website www.verhuurmeerschaert.be is an initiative of: 
AUTOVERHUUR MEERSCHAERT BV
 Natiënlaan 9
 8340 Damme, Belgium
 VAT number: BE 0842.138.261
 Email: info@verhuurmeerschaert.be
 Telephone: +32 50/50.10.37  

3. What personal data are processed? 

AUTOVERHUUR MEERSCHAERT BV commits to processing only those data that are relevant and necessary for the purposes for which they were collected. The following categories of personal data may be processed by AUTOVERHUUR MEERSCHAERT BV: 
  • Identification data
  • Financial details
  • Judicial data
  • National Register Number

 4. For what purposes are my personal data used?
 
AUTOVERHUUR MEERSCHAERT BV collects personal data to provide you with a safe, optimal, and personalized user experience. The collection of personal data expands as you make more intensive use of the platform/website/application and our online services.
 
Data processing is essential for the operation of the platform/website/application and the associated services. Processing is carried out solely for the following specific purposes:
 
  • Offering and improving general and personalized services, including invoicing, provision of information, newsletters, and offers that are useful and/or necessary for you, obtaining and processing user reviews, and providing support.
  • Offering and improving the delivered products; personalized and specific products based on the information and data provided.
  • Detecting and protecting against fraud, errors, and/or criminal behavior.
  • Marketing purposes.

When visiting the platform/website/application of AUTOVERHUUR MEERSCHAERT BV, certain data are collected for statistical purposes. Such data are necessary to optimize the use of our platform/website/application. These data include: IP address, presumed place of consultation, time and date of consultation, and pages visited. By visiting the platform/website/application of AUTOVERHUUR MEERSCHAERT BV, you agree to this data collection for statistical purposes as described above.
 
The User always provides the personal data to AUTOVERHUUR MEERSCHAERT BV themselves and can thus exercise a certain degree of control. If certain data are incomplete or seemingly incorrect, AUTOVERHUUR MEERSCHAERT BV reserves the right to postpone or suspend certain expected actions, either temporarily or permanently.
 
Personal data are processed solely for internal use by AUTOVERHUUR MEERSCHAERT BV.
You can therefore be assured that your personal data will not be sold, transferred, or disclosed to third parties connected to us. AUTOVERHUUR MEERSCHAERT BV has taken all possible legal and technical precautions to prevent unauthorized access and use.
 
5. We also use cookies!

During a visit to our platform/website, 'cookies' may be placed on your hard drive to better tailor the platform/website to the needs of returning visitors. Non-functional cookies help us to optimize your visit to the platform and remember technical choices made.

For a more comprehensive understanding of how we use cookies to collect and process your personal data, we kindly refer you to our Cookie Policy.

If you wish to consult the platform/website of AUTOVERHUUR MEERSCHAERT BV, it is advisable to have cookies enabled. However, you can find instructions on how to disable cookies in our Cookie Policy.

6. Reporting Unsafe Driving Behaviour 

Through our website, it is possible to report unsafe or reckless driving involving a rental vehicle from Autoverhuur Meerschaert. 
When you submit such a report via our online form, we may process the following personal data: 
  • The licence plate number of the vehicle involved
  • The date, time and location of the incident
  • Your description of the behaviour
  • Any images or recordings you may have uploaded
  • Your name and contact details, if voluntarily provided

These data are used solely to internally investigate the reported incident and, if necessary, take appropriate action towards the driver or renter involved. The data are not shared with third parties, unless required by law.
 
All reports are handled confidentially and with care. The collected data are only stored as long as needed for proper follow-up or as legally required. You retain all rights as outlined elsewhere in this privacy policy (access, correction, deletion, etc.).

7. What are my rights?

7.1. Guarantee of lawful and secure processing of personal data
 
AUTOVERHUUR MEERSCHAERT BV processes your personal data in a fair and lawful manner. This entails the following guarantees:
 
  • Personal data are processed only for the purposes described and justified in this Privacy Policy.
  • Personal data are processed only to the extent that they are adequate, relevant, and not excessive.
  • Personal data are retained only for as long as necessary to achieve the described and justified purposes outlined in this Privacy Policy.
  • Necessary technical and security measures have been taken to minimize the risk of unlawful access to or processing of personal data. In the event of a breach of its IT systems, AUTOVERHUUR MEERSCHAERT BV will immediately take all possible measures to minimize the damage.

7.2. Right to access, rectify, and delete your personal data
 
Upon proof of your identity as a User, you have the right to obtain confirmation from AUTOVERHUUR MEERSCHAERT BV regarding whether or not your personal data are being processed. If AUTOVERHUUR MEERSCHAERT BV processes your data, you also have the right to access the collected personal data. If you wish to exercise your right of access, AUTOVERHUUR MEERSCHAERT BV will respond within one (1) month after receipt of the request. The request must be made by registered mail or by sending an email to info@verhuurmeerschaert.be.
 
Inaccurate or incomplete personal data can always be corrected. The User is primarily responsible for correcting inaccuracies and incomplete data themselves. You can exercise your right to rectification by providing an additional statement to AUTOVERHUUR MEERSCHAERT BV, who will comply within one (1) month after receipt of the additional statement.
 
Moreover, you have the right to have your personal data deleted without unreasonable delay in the following cases:
 
  • When the personal data are no longer necessary for the purposes for which they were originally collected;
  • When the processing was based solely on consent and there is no other legal basis for the processing;
  • When an objection is made against the processing and there are no overriding compelling legitimate grounds for the processing;
  • When the personal data have been unlawfully processed;
  • When the personal data must be deleted to comply with a legal obligation.

AUTOVERHUUR MEERSCHAERT BV will assess whether one of the above cases applies.
 
7.3. Right to restrict/oppose the processing of your personal data
 
The User has the right to obtain a restriction on the processing of their personal data:
 
  • During the period needed by AUTOVERHUUR MEERSCHAERT BV to verify the accuracy of the personal data in case of dispute;
  • When the processing is unlawful and the User requests a restriction of use instead of erasure;
  • When AUTOVERHUUR MEERSCHAERT BV no longer needs the personal data for processing purposes but the User needs them for the establishment, exercise, or defense of legal claims;
  • During the period needed by AUTOVERHUUR MEERSCHAERT BV to assess the grounds for erasure.

Additionally, the User has the right to object at any time to the processing of their personal data. Upon objection, AUTOVERHUUR MEERSCHAERT BV will cease processing unless compelling legitimate grounds for the processing override the interests, rights, and freedoms of the User.
 
If the User wishes to exercise these rights, AUTOVERHUUR MEERSCHAERT BV will comply within one (1) month after receipt of the request. The request must be made by registered mail or by sending an email to info@verhuurmeerschaert.be.
 
7.4. Right to data portability

The User has the right to receive the personal data they provided to AUTOVERHUUR MEERSCHAERT BV in a structured, commonly used, and machine-readable format. In addition, the User has the right to transfer these data to another data controller where the processing is based solely on consent.

If the User wishes to exercise this right, AUTOVERHUUR MEERSCHAERT BV will comply within one (1) month after receipt of the request. The request must be made by registered mail or by sending an email to info@verhuurmeerschaert.be.

7.5. Right to withdraw consent/right to lodge a complaint
 
The User has the right to withdraw their consent at any time. Withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
 
In addition, the User has the right to lodge a complaint concerning the processing of their personal data by AUTOVERHUUR MEERSCHAERT BV with the Belgian Data Protection Authority.
 
If the User wishes to exercise this right, AUTOVERHUUR MEERSCHAERT BV will comply within one (1) month after receipt of the request. The request must be made by registered mail or by sending an email to info@verhuurmeerschaert.be.